At WebXGear, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, you can return items within 15 days for a refund or exchange, provided they are in the same condition as received, with all accessories and packaging intact.

Please note that our policy covers item faults only and does not accommodate returns for change of mind.

To initiate a return, please get in touch with us at [email protected] with your return details and proof of purchase. Items should be returned with the original packaging where applicable to ensure safe transport. Returned items will be inspected upon receipt, and we will notify you of the status of your refund. Approved refunds will be processed to the original payment method within 10 business days.

All second-hand goods come with a 60-day warranty, covering manufacturing defects and functionality issues unless otherwise stated. This warranty does not cover any issues or defects that were listed on the product page at the time of purchase. To claim a warranty, contact us with your proof of purchase.

For any questions related to returns, refunds, or warranties, please email us at [email protected].

(Note: This policy is subject to change. Please review it periodically for updates.)